Your Employer Home Page (Compliance Dashboard)

Purpose

Where it is switched on, the Compliance Dashboard is your employer home page. It is the screen you land on after signing in. UZIO also calls it the New Home Page. Instead of a welcome banner it opens with a set of tiles. Each tile answers one blunt question. Who worked too long. Whose employee record is missing something payroll or time tracking needs. Whose Form I-9 is still waiting. What is sitting in your own queue right now.

Every tile works the same way. It shows a count, it opens into the list of people behind that count, and each row clicks through to the screen where you actually fix the problem. The page never changes anything on its own. It is somewhere to look and somewhere to navigate from, not somewhere to edit.

When to use this: first thing in the morning, and again before you run payroll. It is a watchlist, not a report. It tells you what is out of line today, while it is still cheap to fix. It is not the place to go for period totals or history. Those live in Time Tracking Reports and on the Employees Timesheet.

Who can do this: any employer user who can sign in to the Employer Portal. There is no separate permission for the page itself. What each user sees is narrowed twice over. First by the metrics enabled for your company. Then by that person's own roles, permissions and pay-group access. Two users looking at the same page can legitimately see different numbers, and neither is wrong. See Understanding Roles and Access.

On mobile: this page is web-only. The UZIO Mobile App covers employee self-service and, for Reporting Managers, team timesheet and time-off approvals. It does not show the Compliance Dashboard.

How the page is laid out

The headings in this article group the metrics by subject. On screen they sit in four bands.

The page has its own controls above the tiles: Pay Group and date-range filters, which become pay-period aware once you choose a pay group, plus Refresh, Export to Excel or PDF, Notify, and Hide. Only the Live Workforce Banner updates by itself. Everything else waits for Refresh, so a number you corrected five minutes ago can still be showing until you ask the page to reload it.

Do you have this page at all?

This home page is off unless it has been switched on for you. Three layers decide it, and they stack:

So for a company that is not on an Amazon exchange, this page exists only if UZIO has switched it on for you. If your home page looks nothing like the one described here, that is the likely reason. See Common problems.

On top of that, individual tiles can be hidden. Tile visibility is configured per company and per user, and an exchange-level master switch can suppress a metric for everyone underneath it. A metric switched off at that master level cannot be turned back on from inside your account.

How every tile behaves

The tiles differ in what they count. They behave identically otherwise.

• The count is what you can see, not what exists. A tile counts only the rows you are allowed to see. Pay-group scoping and your role's permissions are applied before the number is worked out.
• Rows group into named sub-sections. Rather than one flat list, most tiles split their rows into groups that tell you how the limit was reached. For example, whether the hours were actually Worked, only Scheduled, or Worked + Scheduled together.
• Each row carries a status word. The vocabulary is small and consistent across tiles: Approaching, Exceeded, At Risk, Violated, Not Assigned, Scheduled.
• Clicking a row opens the record. You land on the employee's timesheet, their Form I-9 or their profile, not on another report.
• Some tiles need the matching module permission. Metrics built from worked hours follow your Time Tracking access, and metrics built from published shifts follow your Schedule access. A user who holds one but not the other sees part of the picture rather than all of it.
• You can hide rows you have already dealt with. Hiding is per user: it clears the row from your own view and touches nobody else's. Hidden rows can be restored, and rows can be hidden in batches. Alongside the visible count, a tile also tracks how many rows exist in total and how many you have hidden. A tile reading zero because you hid everything therefore stays distinguishable from one that is genuinely clear.

Time Related Compliance

Five tiles about hours and shifts. The first four are limits with a named threshold; the fifth is a rate, and has its own section below.

Two details worth knowing:

• "Approaching" on the weekly tile starts at 48 hours. Someone joins the approaching group once their rolling-week total reaches 48 and before it reaches 60. That is early enough to decide not to assign the shift that would tip them over. The lower bound was 50 hours in earlier releases.
• 12 and 60 are the defaults, not the only possible limits. Where the employee's own working-hours rule sets a different daily or weekly limit, that limit is used instead.

Employee Data Exceptions

These tiles are not about hours at all. They flag employee records missing a setting that something else depends on. A name on one of these tiles is usually the reason payroll or time tracking later behaves oddly for that person.

Five more checks appear on the same tab. Their on-screen titles are not settled in this article, so they are described by what they look for:

None of these are fixed here. They are fixed where the setting lives: overtime and break rules in Overtime Rules and Break Rules, time-tracking enrolment in Employee Setup and Rule Assignment, and time off policies in Assigning Time Off Policies.

I-9 and E-Verify

Two tiles cover Form I-9. Together they are UZIO's "I-9 compliance dashboard". There is no separate I-9 dashboard screen elsewhere in the product.

What each tile shows. A count of the rows visible to you, split into Within Window and Outside Window sub-counts, plus three totals: how many rows exist, how many you can see, and how many you have hidden.

The columns on each row:

Clicking a row opens that person's Form I-9, so you can act on it without hunting for them. Hide and Restore work here exactly as on the other tiles, per user.

Who is counted. Active employees, plus prospective employees who have not yet been hired. Prospects are shown only to users whose role includes permission to hire and onboard prospective employees; the Employer Administrator holds it by default. Everything else is pay-group scoped and filtered by role, so a manager over two pay groups sees only those people's Forms I-9.

Section 1 is the employee's to complete. See Completing Section 1 of Form I-9 for what they are asked for, and E-Verify Overview and Enrollment for what happens once Section 2 is signed.

Manager Override Percentage

This tile answers one question. How much of the punch data was written by an admin rather than by the person who worked the shift? For Delivery Service Partners a high figure is itself a compliance signal, which is why it sits on the home page instead of inside a report.

Who it covers. Delivery Associates only, in the current release. Other employees are not in the calculation at all.

How the percentage is built

The measure works in punches, not in time entries. A punch is a single clock-in, clock-out, break-in or break-out, counted once against the record it belongs to.

The denominator is every punch in the period.

• A time entry contributes 0, 1 or 2 punches, depending on whether it has a clock-in, a clock-out, or both.
• Every processed break segment adds 2 more, one break-in and one break-out. A break that is still running adds 1.
• Draft breaks and missed breaks are excluded.
• Punches on entries that were later deleted are still counted.

The numerator is the punches an admin touched last. UZIO takes the distinct punches whose most recent edit was made by an employer user or a manager. The rule is latest editor wins. If an admin corrects a punch and the employee then changes it themselves, that punch drops out of the numerator.

The result is edited punches divided by total punches, multiplied by 100 and rounded to two decimal places. It is shown on a single summary row: date range, total punches, modified punches, percentage.

The warning and danger bands

The tile colours itself against two thresholds. The comparison is inclusive, so a percentage that lands exactly on a threshold takes that band.

UZIO seeds the two thresholds at 5 (warning) and 10 (danger). They are defaults held against your company, not fixed product constants, so your account may be set to different figures. They are not editable from the Employer Portal. Confirm the values on your own account with UZIO Support before you quote them to anyone, and see Still stuck?.

Payroll

One tile, Missed Payrolls, flags pay runs where a cut-off passed without the payroll being processed. It is broken down by pay group.

Your Action Needed

Three tiles, and these are the ones with your name on them. They hold items waiting on a decision from an employer user rather than from an employee.

All three are resolved on the timesheet. See Reviewing and Correcting Your Team's Timesheets for how to accept, reject and fix each kind.

Live Status

The Live Workforce Banner at the top of the page is a strip of counters answering "what is happening right now":

• Clocked In: employees currently on the clock.
• On Break: employees currently on a break.
• Approaching 12 Hrs Limit: employees closing on the 12-hour daily limit today.
• Approaching 60 Hrs Limit: employees closing on the 60-hour rolling-week limit.

Each counter opens a detail view listing the people behind it. Unlike the compliance tiles, these are a snapshot of this moment and move through the day. This band is the only part of the page that refreshes on its own.

Common problems

My home page doesn't look like this at all

This page is off by default. Companies on an Amazon exchange had it switched on for everyone automatically. Every other company needs UZIO to enable it. Ask UZIO Support to turn on the New Home Page for you; see Still stuck?.

A tile other people talk about is missing from my page

Three possibilities, in order of likelihood:

1. It is switched off for your company or for your user. Tile visibility is configured per company and per user.
2. It is suppressed above your account. A metric can be master-switched off for a whole exchange, and that cannot be overridden from inside your account.
3. It is Amazon-only. Invalid Pay Type and Invalid FLSA Status never appear on a non-Amazon account.

My colleague's numbers are different from mine

That is expected, and neither of you is seeing a bug. Each tile counts only the rows your roles, permissions and pay-group access let you see. The I-9 tiles show prospective employees only to users whose role includes permission to hire and onboard prospective employees. Hidden rows are per user too, so anything you hid is still sitting on their page.

A tile reads zero but I know there are open items

Check whether you hid the rows. Hiding is per user and lasts until you restore it. The tile keeps a hidden count alongside the visible one for exactly this reason. Restore the hidden rows before concluding the tile is broken.

The I-9 Deadline Date doesn't match what we were told

It won't, on any hire whose first three days cross a weekend or a holiday. The dashboard counts 3 calendar days from the hire date; the federal rule is 3 business days from the first day of work for pay. The dashboard's date is deliberately the earlier of the two. Work to it if you like, and you will always be early. Just quote the federal rule, not this column.

An employee is on the 12-hour tile but didn't work 12 hours

Look for an unresolved Missing Clock Out on that person first: a running entry counts hours up to midnight, and is the most common cause of a phantom breach. Fix the clock-out on their timesheet and the tile corrects itself.

The Manager Override % here doesn't match the banner in the edit popup

Both use the same calculation, so a difference is almost always a difference in period. This tile covers the date range selected on the dashboard. The banner covers the pay period of the entry you have open. Line the two periods up before treating the gap as a fault. See the comparison under Manager Override Percentage.

The page is on, but a whole group of employees never appears

Check your pay-group selection and your own access. Every tile is scoped to the pay groups you can reach, so an employee in a pay group you have no access to is invisible here, however far out of compliance they are.

Still stuck?

If the New Home Page is not available on your account, if a tile you need is missing and you cannot find who switched it off, or if a tile's count stays wrong after the underlying record has been corrected, contact UZIO Support at support@uzio.com or call +1-571-601-1752. Send your company name and EIN, the name of the tile, a screenshot of it showing the count you are questioning, the pay group and date range selected, and one employee example with what you expected to see instead.

Enabling the page, enabling or suppressing an individual metric, and your account's manager-override warning and danger thresholds are all support-gated settings. None of them is editable from the Employer Portal, so these genuinely have to go through UZIO Support.

Related articles

• Navigating the Employer Portal — the rest of the employer home page and the left navigation
• Reviewing and Correcting Your Team's Timesheets — where Your Action Needed items are resolved
• Working-Hour Limits for Delivery Associates — the same 12- and 60-hour limits, enforced at scheduling time
• Manager Override Monitoring — the same measure, shown in the Add and Edit Time Entry popup
• Reviewing and Verifying Form I-9 Section 2 — the real Section 2 deadline, and how to complete it
• Completing Section 1 of Form I-9 — what the employee is asked to do
• DSP on UZIO: What's Different — the wider set of Delivery Service Partner differences