Purpose
Direct deposit sends your net pay straight to your bank account or pay card instead of a paper check. Set it up once, and update it whenever your bank details change. You can send your whole paycheck to one account or split it across several.
Who can do this: Any employee whose employer allows employees to manage their own payment method. If the Payment Method tab is missing or shows your details read-only, your employer has kept payment method under their control. Ask your HR or payroll team to make the change for you.
Warning: Enter the routing and account numbers exactly as your bank gives them to you. Take them from a voided check or your online banking, never from memory. A wrong account number means your pay does not arrive, and correcting it involves your employer, the bank, and a manually issued replacement payment.
Set up direct deposit
- Log in to the employee portal and open Payroll.
- Open the Payment Method tab.
- Click the edit (pencil) icon next to Payment Method Set Up, and choose Direct Deposit.
- Pick the Account Type:
- Checking or Savings for a bank account.
- rapid! PayCard to deposit to your pay card.
- Enter the Routing Number, the 9-digit number at the bottom of a check. For a rapid! PayCard, get the routing number from rapid! card support.
- Enter the Account Number, also at the bottom of a check. For a rapid! PayCard, use the 10-digit card ID printed on the envelope the card came in, not the 16-digit number on the card itself.
- Click Update.
[Screenshot: Payment Method tab with Direct Deposit selected]
Split your pay across accounts
Click Add Another Account and choose how to divide the money:
- By percentage. Give each account a percentage. They must total exactly 100%, and the system checks this when you save. For example, 20% to savings and 80% to checking.
- By flat dollar amount. Enter a fixed amount for the first account, then add a second account and leave its Paycheck Amount blank. The blank account automatically receives whatever is left.
When your change takes effect
Your change applies to pay your employer has not yet processed. It cannot redirect a paycheck that has already been paid out. If a pay date is close, tell your HR or payroll team that you have changed your account so they can confirm which setup that check will use.
Common problems
Why won't my setup save?
If every account is set to $0 or 0%, nothing would receive your pay, and the save is blocked:
"This direct deposit setup can't be saved because none of your accounts is set to receive your pay. Enter an amount greater than $0 on at least one account, or leave one account blank to receive your remaining balance."
Give at least one account a real amount or percentage. On a dollar split, leaving one account's amount blank lets it catch the remainder. On a percentage split, the shares must total exactly 100%.
Why can't I edit my payment method? It says DailyPay is active
If you enrolled in DailyPay, your Payment Method page shows a banner reading "DailyPay is active", with the account and routing number your pay is going to, and the line: "Your saved accounts below are paused and will resume automatically if you cancel DailyPay." While you are enrolled you cannot edit the payment method or switch to a paper check, and your saved accounts show a Paused badge. Cancel DailyPay in the DailyPay app to get control back. Your saved accounts resume automatically.
I can't find the Payment Method tab at all
Your employer can hide payment method from the employee portal, and can also remove an individual employee's access to it. The same setting applies to the web portal and the mobile app, so a hidden tab is hidden in both. Ask your HR or payroll team to update your bank details for you.
On the mobile app
You can view and change your direct deposit in the UZIO mobile app as well as the web portal. Sign in with the same username and password you use for the portal. The rules are identical on both: the same routing and account number validation, the same 100% percentage check, and the same employer setting that can hide payment method from employees.
The app screens for this task have not yet been re-checked on a store build for this release. If you cannot find the screen in the app, use the web portal. See Using the UZIO Mobile App.
Still stuck?
Your HR or payroll team owns bank details that you cannot change yourself. Tell them which account you want your pay to go to and when you need the change in place. Do not email photographs of a check or bank statement. Give the numbers verbally or through the channel your employer uses for payroll paperwork.
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